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Privacy policy

1.0 Purpose
 At Pure Flexibles (“Pure Flexibles,” “we,” “us,” “our”), we value the trust of our business partners, customers, and any party interested in our services. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of personal data we collect through our website, how it is used, safeguarded, and the rights users have regarding their personal data.

2.0 Scope
 This Privacy Policy applies to all visitors and users of our website and online services.

3.0 Policy

3.1 Information We Collect
 We collect personal information from users in two ways: voluntary submission and automated tracking.

3.1.1 Information Users Provide
 Users may choose to provide personal information when engaging with our website, purchasing our products, or signing up for services. This information may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Company name
  • Job title
  • Payment details (processed securely through third-party payment providers)
  • Order history

Providing personal information is optional, but certain services may not be available without it.

3.1.2 Information Collected Automatically
 We may collect certain data through automated means such as cookies, tracking pixels, and web beacons. This information may include:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring URLs
  • User interactions with our website
  • Date and time of website access

Users can manage cookie preferences through their browser settings or opt-out via provided links.

3.2 Cookies and Tracking Technologies
 We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and provide personalized content. Users may disable cookies, but doing so may impact website functionality.

3.3 How We Use Your Information
 We use the personal information collected for:

  • Providing and improving our services
  • Processing transactions
  • Responding to inquiries and support requests
  • Sending promotional offers, newsletters, and updates (users can opt-out)
  • Personalizing content and advertisements
  • Monitoring website analytics and improving user experience
  • Ensuring security and fraud prevention
  • Complying with legal and regulatory requirements

3.4 Sharing of Information
 We do not sell or rent user personal information. However, we may share information with:

  • Service providers and partners: Third-party vendors assisting with website functionality, order processing, and marketing. These partners are bound by confidentiality agreements.
  • Affiliated companies: Within the Pure Flexibles corporate structure for business operations.
  • Legal and regulatory authorities: When required by law or to protect our legal rights.
  • Business transitions: If Pure Flexibles undergoes a merger, acquisition, or asset transfer, personal data may be included in the transaction.

3.5 Data Security
 We implement industry-standard security measures to protect user data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee complete security. Users should take necessary precautions when sharing sensitive information.

3.6 Data Retention
 We retain personal information only for as long as necessary to fulfill business needs or comply with legal obligations. We may anonymize data for analytical purposes beyond this retention period.

3.7 Compliance with Global Data Protection Laws
 We comply with applicable data protection laws in different jurisdictions, including the General Data Protection Regulation (GDPR) for European users and the California Consumer Privacy Act (CCPA) for California residents.

3.8 User Rights
 Users have the right to:

  • Access, correct, or update their personal information
  • Request deletion of their data (subject to legal and contractual obligations)
  • Opt-out of marketing communications
  • Restrict or object to certain data processing activities
  • Request data portability (where applicable)

To exercise these rights, users may contact us via the details provided in section 3.12.

3.9 Children’s Privacy
 Our website and services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware of such data, we will take appropriate steps to delete it.

3.10 Third-Party Links
 Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Users should review the privacy policies of third-party websites before providing personal information.

3.11 Updates to This Policy
 We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be communicated via email. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

3.12 Contact Us
 For inquiries regarding this Privacy Policy or user rights, please contact us at:
 Email: [email protected]

By using our website, users acknowledge and agree to the terms outlined in this Privacy Policy.

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